100% original Schüco parts

Fast delivery from our own stock

The specialist since 2016 in Schüco parts

Frequently asked questions

Ordering

What if a product is not in stock?

Schüco products that are not in stock are ordered for you. Delivery then usually takes 7 to 14 days. You can also use our Express service: delivery is then always within 3 working days, even if the product is not in stock. To arrange this, contact us at info@onlineschucoshop.nl.

Can I pick up my order?

Yes, collection is free of charge at our location in Beek (South Limburg). As we are a web shop and not a physical store, collection is only possible by prior arrangement. Contact us at info@onlineschucoshop.nl or WhatsApp: 06-25498925.

Which payment methods are accepted?

iDEAL, credit card, Bancontact, Sofortbanking, KBC/CBC, bank transfer in advance, Klarna pay later, and payment on collection. No extra charges apply for any payment method.

Delivery

What are the shipping costs?

Netherlands: €6.99 | Belgium and Germany: €9.99 | Spain: €9.99 | France, Italy, Luxembourg, Austria, Ireland, Monaco, Sweden: €12.50 | Denmark, Greece, Hungary, Croatia, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Slovakia, Czech Republic: €15.00 | Slovenia: €20.00. All prices incl. VAT.

How soon will my order be shipped?

Orders are shipped daily, provided the product is in stock. The stock status is shown on the product page. Shipping is via GLS, PostNL parcel service or UPS. We never ship by regular post — only tracked and insured.

Returns

How can I return an order?

You have a 14-day cooling-off period. Register your return within these 14 days via info@onlineschucoshop.nl. Send the product back within 14 days of registering to: Onlineschucoshop.nl, Irenestraat 12, 6191 AV Beek. Make sure the item is properly packaged and include your delivery note or a copy of it.

Are there any conditions for returns?

You may try out the product and remove it from the packaging, but not use it beyond what is needed to assess it. After receipt, the part is checked for completeness and proper functioning. The return shipping costs are at your expense. Ordering a replacement product? Then the shipping costs are offset against the new order.

How quickly will I get my money back after a return?

Once we have received and approved the return, your money will be refunded as soon as possible, and within 14 days at the latest.

Has your question not been answered yet?

If your question is not among the frequently asked questions, do not hesitate to send us an e-mail.